Good news for Argenteuil residents without a regular doctor.

The CISSS des Laurentides regional health authority has announced the full opening of the Guichet d’accès à la première ligne (GAP) Frontline Access Window service, which offers people without a family doctor instant access to various services in the region in the event of a health problem.

People on the waiting list for a family doctor can join the GAP by calling 811 and selecting option 3.

In conjunction with several partners in the health and social services network, the GAP offers consultations by appointment, but also referrals to several services available in the region. By contacting the GAP by telephone, the person will be directed to the first line service on better suited to his needs, whether for an infection, the renewal of a prescription that cannot be done by the pharmacist, a pain or any other non-emergency health problem.

“The GAP responds to an important need for people who are waiting for a family doctor and who have a health problem. With more than 700 calls per day, we can already see how much this service will be appreciated by the population of the Laurentides,” said CISSS des Laurentides President and CEO Rosemonde Landry.

The frontline access counter is open every day. Opening hours and services offered are available on the CISSS des Laurentides website at www.santelaurentides.gouv.qc.ca/soinset-services/guichet-dacces-de-premiere-ligne/. Waiting time may vary depending on the day and time of the call.