A new program is being offered in Argenteuil, and across the Laurentides region of Québec, to help residents who require a family doctor. 

The CISSS des Laurentides regional health authority is introducing the Guichet d’accès à la première ligne (GAP) – frontline access service for people waiting for a family doctor. The GAP des Laurentides is a telephone service that allows the population to have access to a medical professional in the event of a health problem. 

The GAP team works closely with its partners and the health and social services of the region in order to offer people without a family doctor an assessment of their situation and to guide them to the first-line service adapted to their needs. 

“I am very happy that the GAP is already in deployment in our region,” CISSS des Laurentides President and CEO Rosemonde Landry said. “This single window will become a service of great importance for the population of the Laurentians and will certainly facilitate access to care.”  

Registration for GAP services 

In order to ensure a gradual deployment, letters are being sent to prioritized people already on the waiting list for a family doctor. Individuals without a family doctor are invited to update their file, or register on the waiting list at quebec.ca/sante/trouver-une-resource/registration-with-a-family-doctor. Service is provided in both English and French.

End of services in designated medical clinics 

Due to the implementation of the GAP service, clinics designated for users without family doctors which were temporarily introduced during the pandemic, ended on March 31.