The Ontario government expressed its gratitude to members of the Canadian Armed Forces who went above and beyond the call of duty to temporarily support high-priority long-term care homes during the height of the COVID-19 outbreak. The final team concludes its work today.

Under Operation LASER, the Canadian Armed Forces deployed teams consisting of nurses, medical technicians and additional personnel. They have been working in Ontario long-term care homes since April providing staffing support and helping with infection prevention and control, and other duties such as cleaning and food preparation.

“We owe our brave men and women in the Canadian Armed Forces, and the military families who support them, a debt of gratitude for their service to our province during this crisis,” said Premier Doug Ford. “From providing relief to our frontline workers, to taking care of our loved ones in long-term care homes, they have been there for their fellow Canadians when we needed them most. We hope to find ways in the near future to properly show our thanks for their contributions and for the contributions of all Ontarians who have gone above and beyond these past few months.”

Over the course of their mission, the Canadian Armed Forces teams supported the following homes: Orchard Villa, Holland Christian Homes Grace Manor, Altamont Care Community, Eatonville Care Centre, Hawthorne Place Care Centre, Downsview Long Term Care, and Woodbridge Vista Care Community.

“In this time of exceptional need, we are grateful for the support we received from the Canadian Armed Forces teams in our long-term care homes,” said Dr. Merrilee Fullerton, Minister of Long-Term Care. “Their experience and expertise in emergency situations have been crucial in fighting this virus and helping to protect our residents and staff in long-term care homes.”

“The Canadian Armed Forces have been tremendous partners in helping support some of the most vulnerable Ontarians during this unprecedented time,” said Christine Elliott, Deputy Premier and Minister of Health. “We are grateful for the support and protection they provided to our long-term care home residents in the midst of our fight against COVID-19.”

In May, the Ontario government responded immediately to the findings of the Canadian Armed Forces report. The Ministry of Long-Term Care has been addressing issues around infection control, standards of practice/quality of care, supplies, local practices, communication, staffing and inappropriate behaviour. To-date, the following action has been taken:

  • Each home identified at that time as high-risk has been inspected or has an inspection underway.
  • Inspections at all the Canadian Armed Forces-supported homes have been completed and have since been expanded with inspectors remaining onsite.
  • Temporary management has been appointed at Altamont Care Community, Camilla Care Community, Orchard Villa, Extendicare Guildwood, River Glen Haven, Downsview Long Term Care, Woodbridge Vista Care Community, Forest Heights and Hawthorne Place Care Centre.
  • Each home identified as high-risk has been required to submit a plan to the ministry that details how they are improving care standards.

Additional measures taken to support staff and residents in long-term care homes include emergency funding, regulatory flexibility, staffing support, expanded testing, direction and guidance on outbreak management, infection prevention, and assistance provided by public hospitals to homes in outbreak.

The government recently announced the launch of an independent, non-partisan commission into Ontario’s long-term care system beginning in July 2020. Details of the commission are now being finalized, including the terms of reference, membership, leadership of the commission and reporting timelines.

Quick Facts

  • The number of long-term care homes experiencing a COVID-19 outbreak has decreased from 150 homes (May 25) to 44 (as of July 2), out of a total of 626 homes. This means that more than 90 per cent of homes (582) have no resident cases.
  • The number of homes identified as high-risk has decreased from 23 (May 27) to five (as of June 30).
  • The number of active resident cases has decreased from 1,855 (May 25) to 167 and the volume of active staff cases has decreased from 1,335 (May 25) to 287 (as of July 2).
  • The number of homes identified as having critical staffing shortages has decreased from 20 (May 25) to zero (as of July 2).
  • The number of homes identified as having critical PPE shortages has decreased from four (May 25) to zero (as of July 2).

Additional Resources