If you get a call from the police, asking how you like their service, don’t be alarmed. Chances are, it really is the police and they really do want to know what you think.

Starting in September, the Ontario Provincial Police (OPP) will be conducting a “Community Satisfaction Survey.”
The telephone survey randomly selects Ontario residents over the age of 16. People who choose to participate in the voluntary survey are asked a series of questions relating to community security, perceptions of crime and youth issues in the community, OPP presence in the community, service delivery and even how the OPP investigates crime and enforces the law.

It takes between five and seven minutes to complete the survey,  the results of which will be used in the OPP Business Action Plan and Annual Report. Research consultants at R.A. Malatest & Associates Ltd., have been awarded the contract by the Ontario Ministry of Community Safety and Correctional Services to collect and compile the information provided by the survey. All survey details, including names, telephone numbers and addresses of those surveyed will remain confidential and will not be included in the survey results provided to the OPP.

The Eastern region of the OPP, which includes detachments in Prescott-Russell and Stormont, Dundas & Glengarry, plan to have their surveys completed by November 30.