(Photo: Theresa Ketterling)

The waiting game

With Hawkesbury General Hospital’s new Mental Health and Addiction Regional Center up and running for more than six months now, we here at The Review decided to check in and see how it’s affected wait times.

HGH’s mental health services fall under five categories:

  1. Addiction services
  2. Assertive Community Treatment Plan
  3. Crisis Team
  4. Geriatric-psychiatry
  5. Mental health treatment

When it comes to wait time, the bottleneck is mainly in that last category, which has another five subprograms. The average wait times (in days) for each program is below. (Note: there are only four on the graph because the fifth is a crisis response team.)

Although the wait times seem to be going down, Genevieve Arturi, the center’s director, acknowledges there’s room for improvement.

That’s where you come in.

If you’ve had to wait for a few months for an appointment, or a follow-up, we’d like to hear from you. What did you do while waiting? How was your experience? What do you think can be done to improve wait times even more? We’d like to hear about your experience. You can contact Francis at [email protected]


While you are here, we have a small ask.

More people are reading The Review than ever before — across our many platforms. So far, we have not put up a paywall to limit the stories you can read. We want to keep you in the news loop. But advertising revenues are increasingly going to the big two: you know who they are. If you value The Review’s independent, local community journalism, or you value the many ways we support dozens of community organizations in their endeavours, consider supporting our work. It takes time, effort and professional smarts to stay on top of community news and present well-researched, objective news articles on issues which matter to you.

If you read stories on this website, or you have come here from an Instant Article post on Facebook, think about subscribing. It would be a vote of confidence for the work that we do, and for the future well-being of your community.

Subscribe today?